Alert Solutions Blog

Struggling with Medication Adherence? Automated Prescription Refill Reminders Can Help

Posted by Cassie Breen on Wed, Sep 04, 2013 @ 15:09 PM

A large problem in America for adults prescribed ongoing medication for a chronic condition is medication adherence.  A recent report released by the National Community Pharmacists Association (NCPA) shows adults 40+ prescribed ongoing medication receive a combined grade of C+ for medication adherence.  This is an alarmingly low grade due to the amount of risks and costs associated with medication non-adherence.medicationadherance resized 600

The top two highlights of the report include:

1. Patients’ personal connection with medical professionals and remaining informed were among top predictors of medication adherence.

2. “Simply forgetting” was most common response from non-adherent respondents.

Healthcare professionals can help improve medication adherence rates by implementing automated prescription refill reminders.  By sending out automated prescription refill reminders through patients- preferred communication methods including email, SMS text and voice messaging, healthcare professionals can remind patients about their prescription and enable them to refill or speak to a pharmacist or health professional at the press of a button.

By utilizing automated prescription refill reminders, healthcare professionals can focus extra time counseling patients that are chronically ill and continuously forgetting to refill prescriptions, instead of manually reminding  a patient who does not habitually forget to refill.  It is important for healthcare professionals to educate their patients on the risks associated with medication non-adherence.

Through automated prescription refill reminders and patient education, medication adherence rates can increase, lowering risks to patients and curbing costs for the healthcare industry associated with unfilled prescriptions. 

Download our patient engagement brochure to learn more about Alert Solutions’ Patient Communication Solution today!

Topics: automated refill reminders, Medical, patient communication, medication adherence

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