Alert Solutions Blog

Minimize Account Delinquency with Automated Patient Collection Reminders

Posted by Cassie Breen on Wed, Jun 12, 2013 @ 15:06 PM

Medical practices continuously struggle with lost revenue due to delinquent accounts.  Medical practice staff can spend an enormous amount of time trying to collect bill payments and reconcile these accounts with patients.  This process can become overwhelming and complicated. 

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Simplifying this process with automated collection reminders can help medical offices more effectively manage their practice.  Automated collection reminders lessen the burden on staff and allow them to spend more time focusing on patients.  This also benefits the patient by having more time face-to-face with medical staff, ultimately increasing patient engagement and satisfaction.

The greatest advantage of automated collection reminders for medical practices is an increase in their bottom line.  In addition, automated collection reminders also provides medical practices with these benefits:

  • Reducing Length of Account Delinquency – Communicate early-on to reduce the chance of extended delinquency

  • Increasing  Patient Response Rate – Instantly provide patients with an easy and interactive way to pay their balance

  • Improving Staff Efficiency – Streamline collection processes to improve productivity and reallocate valuable staff resources

  • Reducing Outbound Calls – Automated messages in your own familiar voice can reduce manual calling while maintaining that personal touch

Does your medical practice have an automated billing system?  Download our Automated Collection Reminders Brochure today to learn more!

Topics: automated collection reminders, Medical, patient communication

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